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TQM in Action

A practical approach to continuous performance improvement

Paperback Engels 1995 2e druk 9780412715303
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

Specificaties

ISBN13:9780412715303
Taal:Engels
Bindwijze:paperback
Aantal pagina's:384
Uitgever:Springer Netherlands
Druk:2

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Inhoudsopgave

Preface. Preface to the first edition. Acknowledgements. The need for TQM. A tailored approach to implementation. Implementing total quality management: a case study. Appendices. Glossary of terms. Index.

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