Redefining Financial Services

PART 1: INTRODUCTION TO VALUE PROPOSITIONS PART 2: THE FUTURE OF BANKING SERVICES Designing the Twenty-first-century Financial Institution for Value The Future of Banking Pervasive Computing: Really Getting Know Your Toaster Convergence and the Changing Landscape of Financial Services eInsurance: Staking a Claim in the New World of Insurance Capital Markets: Global Aspirations, Regional Values and Local Fears Introducing eMarketplaces Web Projects, Infrastructure and Value Propositions Dot-com Lessons Learned: To Be or Not To Be, Value is the Question PART 3: GLOBAL VIEWPOINTS Developing Trust, Brands and Services in African Banking The Asian Advantage: A Modular Approach to Business Agility Taiwanese Collaborative Product Commerce Lifestyle Banking from Down Under The European Synconomy The Scandinavian Approach to mBanking Eastern Europe Inc. Even Shakespeare said 'What's in a name?' Developing a Twenty-first-century Middle Eastern Financial Services Agenda Diaspora Financial Services for Mobile Populations Globalization: One Size Does Not Fit All PART 4: THE FUTURE OF PAYMENT SYSTEMS An Evolution to the Exchange of Value Anticipatory Technologies and Customer Centricity Globalization, Social Adoption, International Regulation and the Evolution to Bankruptcy Privacy: Big Brother Meets the Marketing Experts Valagents: Digital Indentured Servants in the Age of eMoney PART 5: EMARKETPLACES: THE NEW FRONTIER FOR SERVICES Introducing New Financial Products and Services How to Approach the eMarketplace Space The Evolution of eMarketplaces Creating a Value Proposition Developing Centres of Competencies Selecting the Right Partners and Managing Relationships Moving into Action Conclusion: Developing a Twenty-first-century Agenda