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Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. Meer
The ability to harness Information Communication Technologies (ICTs) is increasingly at the heart of national competitiveness and sustainable development. Meer
The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically, it aims to focus on the following key objectives: To describe the various theories and models applicable to studying IS/IT management issues. Meer
This volume of research papers comprises the proceedings of the first International Conference on Mathematics of Neural Networks and Applications (MANNA), which was held at Lady Margaret Hall, Oxford from July 3rd to 7th, 1995 and attended by 116 people. Meer
Entropy optimization is a useful combination of classical engineering theory (entropy) with mathematical optimization. The resulting entropy optimization models have proved their usefulness with successful applications in areas such as image reconstruction, pattern recognition, statistical inference, queuing theory, spectral analysis, statistical mechanics, transportation planning, urban and regional planning, input-output analysis, portfolio investment, information analysis, and linear and nonlinear programming. Meer
This handbook surveys important stochastic problems and models in manufacturing system operations and their stochastic analysis. Using analytical models to design and control manufacturing systems and their operations entail critical stochastic performance analysis as well as integrated optimization models of these systems. Meer
For almost every sensationalized media report of product failure, a closer look often determines these failures occurred due to inadequate reliability theory and methodology. Meer
This book contains the proceedings of an interna tional symposium devoted to Modeling and Analysis of Defense Processes in the context of land/air warfare. Meer
All models are lies. "The Earth orbits the sun in an ellipse with the sun at one focus" is false, but accurate enough for almost all purposes. This book describes the current state of the art of telling useful lies about time-varying systems in the real world. Meer
There are some types of complex systems that are built like clockwork, with well-defined parts that interact in well-defined ways, so that the action of the whole can be precisely analyzed and anticipated with accuracy and precision. Meer
Service Level Agreements for Cloud Computing provides a unique combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. Meer
Synthetic Worlds, Virtual Worlds, and Alternate Realities are all terms used to describe the phenomenon of computer-based, simulated environments in which users inhabit and interact via avatars. Meer
Metaheuristics have been a very active research topic for more than two decades. During this time many new metaheuristic strategies have been devised, they have been experimentally tested and improved on challenging benchmark problems, and they have proven to be important tools for tackling optimization tasks in a large number of practical applications. Meer
The phenomenon of globalization has increased in recent decades due to the opening of borders in Eastern Europe and the sudden emergence of other countries in the global trade economy. Meer
The objective of this book is to provide a valuable compendium of problems as a reference for undergraduate and graduate students, faculty, researchers and practitioners of operations research and management science. Meer
Driven by counter-terrorism efforts, marketing analysis and an explosion in online social networking in recent years, data mining has moved to the forefront of information science. Meer
Decision Science and Technology is a compilation of chapters written in honor of a remarkable man, Ward Edwards. Among Ward's many contributions are two significant accomplishments, either of which would have been enough for a very distinguished career. Meer
Applied Probability and Stochastic Processes is an edited work written in honor of Julien Keilson. This volume has attracted a host of scholars in applied probability, who have made major contributions to the field, and have written survey and state-of-the-art papers on a variety of applied probability topics, including, but not limited to: perturbation method, time reversible Markov chains, Poisson processes, Brownian techniques, Bayesian probability, optimal quality control, Markov decision processes, random matrices, queueing theory and a variety of applications of stochastic processes. Meer
Uncertainty has been of concern to engineers, managers and . scientists for many centuries. In management sciences there have existed definitions of uncertainty in a rather narrow sense since the beginning of this century. Meer
Enterprise data is growing at a much faster rate than traditional technologies allow. New enterprise architectures combining existing technologies are desperately needed. Meer
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