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The aim of this book is to illustrate the ways in which surveys can be used to improve the quality of decision-making in business and government. It is about the use of surveys rather than how they are conducted, and provides examples of the ways in which research can be used. Meer
Professor Rojot's work links the theory of negotiation to its more practical aspects and bridges the gap between theoretical work and 'how to' manuals. Meer
This book provides an up-to-date description of road maintenance management. Written primarily from a management perspective, it provides new insights into the relationship between the various functions involved in managing a modern road network. Meer
“Offers a wealth of insight on all the important aspects of Management… Superbly accessible and comprehensive.” Freek Vermeulen, Associate Professor, London Business School
Bill Clinton. Meer
This book provides an essential update for experienced data processing professionals, transaction managers and database specialists who are seeking system solutions beyond the confines of traditional approaches. Meer
Many companies and organisations have embarked upon change programmes as part of a quest for a common vision, identity and set of values. These programmes are frequently frustrated by company politics based upon less obvioius power structures within the company or organisation. Meer
through the use of examples of eminent CEOs, Business Feel for Leading in the Midst of Organisational Change outlines a variety of skills involved in the development of business feel. Meer
‘I firmly believe that striving to achieve your goals gives so much more satisfaction than letting life pass you by. Damian Hughes captures the essence of this in his work. Meer
This book is an edited selection of key research papers published in the field of tourism management during the past ten years. It seeks to take stock of some of the seminal developments in the literature and to examine the evolution of thinking and the development of the subject area, particularly in the emergence of research sub-areas. Meer
Strategic Service Management is a new approach for competitive success which embraces the major developments in service management thinking over the 1980s. Meer
Maximum innovation happens at the edge of chaos: the messy, risky, and uncertain threshold between randomness and structure. Operating there is uncomfortable but it’s where organizations “invent the future. Meer
Building upon the work of Donald Schon, this edited collection expands the research into the idea of the reflexive practice - understanding how to create better solution-oriented practices for business during turbulent and chaotic situations. Meer
For many years companies have been investing in enterprise systems and IT initiatives but they are now struggling to achieve the desired results. It takes a long time to make the best of your enterprise systems so businesses must stop looking for the next technology 'silver bullet' and instead maximize the value of existing IT investments. Meer
In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as 'silent partners in corporate crime' This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business education. Meer
Providing a unique insight into how gender is performed in contemporary high-tech work and introducing a creative and novel way of analyzing the fluidity and rigidity of gender at work through discourse analytic methods the author highlights how changes in the world of work interact with changes in gender relations. Meer
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